Customer service

Direct Product Ordering

Phone: 833-268-5559
Fax: 614-652-7339
Email: longgrovecs@cordlogistics.com

Orders received before 2pm CST Monday through Thursday will ship same day. Orders received after 2pm CST will ship the following business day. Orders received on Fridays or the day before a holiday will ship the following business day.

Report a Pharmaceutical Quality Issue

Phone: 833-268-5559
Fax: 614-652-7339
Email: longgrovecs@cordlogistics.com

Medical Information Requests

Report an Adverse Drug Event

To report an adverse drug event with a Long Grove Pharmaceuticals product, please contact us directly at:

Phone: 855-642-2594
Email: lgrove.pvg@lambda-cro.com

To help expedite your request, please provide the following information:

  • First Name, Last Name, Title
  • Institution Name
  • Street Address, City, State, Zip Code
  • Phone, Email
  • Product Name, Unit of Use NDC, Lot Number (if applicable)
  • Comments

If you prefer, you may contact the U.S. Food & Drug Administration (FDA) directly by visiting www.fda.gov/Safety/MedWatch or calling 1-800-FDA-1088.

Policies

Returned Goods Policy

Terms and Conditions:

For purchasing terms and conditions, please contact Customer Service:

Phone: 833-268-5559
Fax: 614-652-7339
Email: longgrovecs@cordlogistics.com